FAQs

Frequently Asked Questions


That’s simple. eWallz Solutions will re-configure your domain name to your new website completely free-of-charge.

No. However, you will need to select the domain name which is right for your business and then, eWallz Solutions will do the rest for you. Our design and development solutions include the registration of a .com domain name for 1 year, which is then configured to work with your website. If you already have a domain name, then we just need a few details from you for the website configuration.

Of course, we can! We will provide you with a range of Maintenance Plans to suit both your business and budget requirements, so that you can be sure your website will reflect a new and fresh look, with the most up-to-date content on your site.

Should our manual not supply you with a solution to your problem, then you are free to contact our support team by telephone or email Monday – Friday between 9am – 5pm to receive a same day response. In the event you are unable to reach us via phone, please use our contact form onsite, we will try our best to attend your problem.

As eWallz Solutions offers a complementary CMS training session and provides each client with a CMS manual, it is expected that you will reach the expected level of competency to update your website quickly and easily. However, if you need additional support, we are always reachable via email, so you can rely on our help and support. For most of the packages, we offer free online support up to 1 year.

A Content Management System (CMS) is an intuitive, web-based publishing tool, which allows non-technical staff to go into your website and manage the site, making any changes necessary from an internet-enabled computer. Our CMS is a WYSIWYG (What You See Is What You Get) Editor, which makes it really easy to update information on the site. To control the look of the content, the user is able to edit the website content, together with managing the site’s navigational layout and structure. All changes are made via a normal web browser, so no specialist software is required.

Our website solutions start from an average of RM650, each depending on the amount of time it takes for us to design and develop a custom-made website, which meets the needs of your business. We always recommend using products, which are most suited to your requirements and are the most cost-effective to meet your budget.

The length of time it takes to build a website is dependent on the individual project. However, a basic website can take between 2 – 4 weeks to be up and running, while a comprehensive website may take between 12 – 16+ weeks. In each case, our Webmaster will keep you informed from the outset and will always work towards launching the website within the agreed deadline.