Malaysia Website Maintenance clients receive full support to help with their desired website maintenance changes, whether that be simple text changes, periodic backup, fixing minor issues, web security or even full website makeover. Website maintenance changes are done in a timely manner to ensure your website is up-to-date and performing at its best.
We can provide on-going website maintenance and enhancements after launch. The ongoing process updating content/information on the website will keep users interested and encourage frequent site usage. We understand that this is too costly to have an in-house resources or a full-time staff dedicated to maintain the website. That’s the reason we have curated these website maintenance plans to suit most of your requirements.
Why use us for Website Maintenance if you’re in Malaysia?
Your website maintenance requirements are important to us. We worked closely with our clients in order to come up with our own essential website maintenance tasks list to keep the website maintenance pricing affordable. We have curated Website Maintenance Packages for you based on our experience and previous client requests.
How do I find out more?
If you have questions about Website Maintenance in Malaysia, please contact us and we’ll do our utmost to find a solution to match your requirements.
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|Website Technical Support|
|No. of Website Supported||1 Website||1 Website||1 Website|
|Scheduled Website Backup1*||Quarterly||Monthly||Monthly|
|Web Hosting Management||Basic||Basic||Basic|
|Page Creation2*||2 pages/month||4 pages/month|
|Upload /Update Contents2*||10 edits/year||5 edits/month||10 edits/month|
|Google Analytics Setup|
|Webmastering Service2*||5 hours/year||3 hours/month||5 hours/month|
|24/7 Helpdesk Support System|
|Responsive Support||2 Business Days||2 Business Days||1 Business Day|
|Minimum Contract||1 Year||3 Months||3 Months|
|September 2021 Promotion||RM500/year
|Pricing Guide + Server/VPS Maintenance||+ RM300 each month (Optional)||+ RM300 each month (Optional)||+ RM300 each month (Optional)|
- 1* : Backup retention is based on available free disk space on hosting/server.
- 2* : Extra fee will be charged for additional tasks upon plan limits at standard rates (From RM200/article page & From RM100/edit). Content must be provided by client or additional charge per article composing.
- 3* : Custom Modification only covers existing website function and limited by plan Webmastering Hours. Special customization will be charged separately on case basis.
- 4* : Enhancement work covers only Onsite features. Not including external or 3rd party service such as Cloudflare, Remote scan, etc of which will be charged separately. For VPS/Server side enhancement, please add-on the Essential VPS/Server Maintenance Plan below.
- 5* : Software updates excluding any paid license renewal.
Not ready to commit to a yearly/monthly retainer? We also offer ad-hoc single task retainer service for RM100 per hour or quote you on case by case basis. Simply drop us a message!
Looking for VPS & Server Maintenance Service?
Your server requires regular maintenance and tuning to perform at its best. At eWallz, we monitor, protect and tune your servers. You can focus more on the product and let us take care of the supporting hardware & software.
5 Reason Why Choosing Our VPS/Server Maintenance Service
- Personalised Support: You had purchased a VPS/Dedicated Server from provider X, but when issues arise, you have to submit ticket to their system and wait for their reply. You want a quick fix, but again once called the support personnel, they will ask you to submit a ticket too. We have dedicated IT Support team and we don’t over sell. Tell us your problem by all means, we’ll create the ticket for you.
- Quick Fix Priority: Whenever quick fixes is possible, we will implement them for you to minimize your website downtime & reduce damages to you business.
- Team of Expert: We have dedicated team for system & server maintenance. With over 5 years experience managing many type of deployment including Linux/Windows VPS, Dedicated Servers, Cloud Based Servers, On-Premises Servers and even Shared Servers.
- We Talk Your Language: Your server provider may or may not get the exact issues that you’re facing. Users with zero or minimal IT background may need to submit multiple support tickets until the Support Personnel understand the problem and actually fix it. But eWallz Team, we talk both language between You and the Technical Support. We’ll extract all the information from you to create a compact useful support ticket that can be easily understand for the technical support to get the job done faster.
- Simply Affordable: Some VPS Hosting & Server providers may offer your their own Server Management Plan. Comparing our scope against them, our’s is definitely more affordable.
Essential VPS/Server Maintenance Plan (RM300/month)($80/month)
- Single Server/VPS SysAdmin Tech Support.
- Expert advice on Server Status.
- Monthly onsite Backup (if not available).
- Uptime Monitoring (status page included).
- Storage/Disk Usage Monitoring.
- Hosting Resource Monitoring.
- Basic Bandwidth Monitoring.
- Error Logs Monitoring.
- Automated Server Downtime Email Notification.
- 5 Hours Tech Support Monthly (For tasks related to hosting). Additional hours can be added on case to case basis.
- Email related tasks.
- Installation tasks.
- Domain DNS related tasks.
- Hosting Configuration related tasks.
- Basic Quickfixes Priority.
- Informative Support Ticket (to your Service Provider)
- Whatsapp, Phone, Email, Helpdesk Support Channel.
- *Major Server Tasks are not included and will be quoted per case basis:
- Change of Server Stack Setup.
- Server side Performance Tuning.
- Major OS/System Upgrade/Migrate.
- 3rd Party Services Integration.