FAQs

Frequently Asked Questions


Most web hosting  companies will activate your web hosting account in 24 hours. Domain names however can take between 24 and 72 hours for them to become visible on the Internet.

We do not provide web hosting ourselves. Quite a lot of web design companies who “offer” web hosting are re-sellers who use the services of a dedicated web hosting company. It is also possible that a design company may not have the technical expertise needed to ensure total reliability. We believe that our clients should have complete control over their website, which means a separate web hosting contract between the client and the host, which doesn’t tie you to particular website design company. We will be happy to help you to determine which web hosting company and which web hosting package is the best for your requirements.

If you’re looking for reliable web hosting provider, we would suggest Server Freak and NetKL, but you are free to choose any company to host the website.

First, you will need to check if the domain name you are looking for is available to be registered : you can use ServerFreaks Free Domain Search¬† in order to determine whether a domain name is available and, if not, you’ll have to choose a different domain name. Alternatively, most web hosting companies allow you to do the same checking before you get a web hosting package which will be associated with the domain name you have chosen. If you need help choosing the right domain name for your business, we’ll be happy to advise.

Click below to start searching for domain names.

domain-search

Any organizations requesting domain registration must have a local presence. Organizations registered with the Registry of Companies (ROC) or Registry of Business (ROB) in Malaysia may apply for a domain under .com.my or .net.my. An individual who wish to apply for .my domain name should include their Identification Card (IC) number during registration.

A domain name is a unique address which points to your website. Eg. www.ewallzsolutions.com. Generally you want the shortest version of your business name that is available. Other companies and individuals have already registered most common names, so you may need to be creative if your name is taken.

Web hosting is the process of renting some web space in order to publish your website online. Web hosting companies offer several web hosting packages. We will help you to determine which one is the best for your requirements.

Most web hosting packages include email addresses on your very own domain.

eWallz offers Standard Shared Hosting, starting from RM200 per year, which is costed into the package (as per displayed) and would be paid as part of the default deposit payment terms.

eWallz practices default payment terms, which are usually 50% deposit, 40% on delivery and 10% on final completion. However, for projects which cost less than RM1,000, we encourage clients to pay in full upon confirmed order.

Once your website is completed, eWallz Solutions will supply you with a copy of the web files including graphics, videos, etc files used for the website on CD/by email on request. Unlike many other web design and development agencies, we will also provide the final compiled source code to you. This means that you are free to have your website amended by a third party, should you so desire. Meanwhile, eWallz Solutions will retain the Intellectual Property of the source code, but you are free to reuse the code with permission from eWallz Solutions.